Making a Difference in the Lives of Cancer Patients with Clean Linen and Remarkable Care

Posted by ImageFIRST Healthcare Laundry Specialists on Nov 4, 2015 3:03:00 PM


The Cancer Treatment Centers of America have been making huge differences in the lives of cancer patients since 1988. The CTCA’s five destination hospitals help patients battle cancer with state-of-the-art technology and round-the-clock care, but it’s not just their prestigious medical reputation that makes them so special.

At each center, the patient is the priority, which means going above and beyond to make sure that each patient feels cared for as though they were being looked after by family. At ImageFIRST Phoenix, as well as at every ImageFIRST location, our mission is similar: our products and services are designed to maximize patient comfort and safety, as well as give healthcare providers more time to attend to their patients.

We’re proud that our company has partnered with the Cancer Treatment Centers of America as their linen supplier. Read on to learn how our linen and laundry services play a key role in patient care, each and every day, as it’s for these reasons, and many more, that the CTCA chose to partner with our corporate headquarters.

Safe, High-Quality Linen

All of ImageFIRST’s patient gowns, sheets, pillowcases, blankets and curtains are backed by our 5-Point Product Quality System. We guarantee soft, comfortable fabrics, complete sanitization, bright white linens, individual packaging of gowns and independent testing for compliance.

It is incredibly important to protect patients from healthcare-acquired infections when their immune systems are vulnerable. We go above and beyond government standards for medical linen sanitization and are OSHA compliant. Each product is treated with our Triple BioShield Protection® process, with a sanitizing wash process that ensures pathogens are dead on contact, bacteria-inhibiting softener, and plastic barrier packaging that prevents contamination during delivery.

Consistent Comfort

Our products are made from the softest, warmest material that we can find, so that patients always feel comfortable. Experiencing our linen and gowns instantly puts them at ease and lets them know that they’re in caring hands, whether at the CTCA locations or any other medical facility.

We know that having enough linen and gowns is crucial to patient comfort, which is why we prioritize inventory management. Our same-day linen rescue promise delivers additional linens whenever our clients need them, should they experience an unexpectedly busy day. We also perform quarterly inventory reviews and adjust inventory as required to make sure that facilities have what they need to care for patients without holding too much inventory.

Extra Support

At Cancer Treatment Centers of America, patients get round-the-clock, invaluable support from a dedicated staff. ImageFIRST does everything we can to support hospital staff so that they can focus on patient care. Our Customer Advocates routinely go above and beyond to ensure that linen and laundry services at their designated facility goes smoothly. Our Customer Advocates never shy from extra work, quick emergency thinking or special requests.

To hear more about how some ImageFIRST locations partner with CTCA, view our video on the ImageFIRST YouTube channel at

To learn more about ImageFIRST Phoenix and how we help to create remarkable patient experiences, visit and watch our video about our partnership with CTCA..